Welcome to Perennial Home Maintenance ("we," "our," or "us"). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.perennialhomemaintenance.com (the “Site”), including any content, functionality, and services offered through it.

By using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

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1. Use of the Site

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You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates applicable laws or regulations.
- Attempt to interfere with the Site’s proper functioning.
- Make false or fraudulent service bookings or payments.

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2. Service Bookings

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When booking a service:
- You agree to provide accurate and complete information.
- You must be at least 18 years old to book services.
- Bookings may be rescheduled or canceled per our cancellation policy (see Section 5).

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3. Payments

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We accept online payments through secure third-party providers. By submitting payment:
- You authorize charges for the selected services.
- You agree to provide accurate payment information.
- All payments are subject to verification and approval.

We reserve the right to refuse or cancel any transaction if fraud or unauthorized use is suspected.

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4. Pricing and Availability

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Service prices are listed on the Site and may change at any time. Availability of services may vary based on location, demand, and technician availability.

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5. Cancellations and Refunds

- Appointments must be canceled at least 24 hours in advance to avoid fees.
- Cancellations made with less than 24 hours’ notice may incur a fee or be non-refundable.
- If we cancel due to unforeseen circumstances, you will be offered a reschedule or full refund.

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6. User Accounts

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If you create an account:
- You are responsible for maintaining confidentiality of your login credentials.
- You agree to notify us immediately of any unauthorized access or use of your account.

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7. Intellectual Property

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All content on the Site (text, graphics, logos, images, etc.) is our property or licensed to us and is protected by copyright and trademark laws. You may not use any content without our written permission.

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8. Limitation of Liability

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To the fullest extent permitted by law, Perennial Home Maintenance

is not liable for:
- Indirect, incidental, or consequential damages arising from your use of the Site or our services.
- Any service delays or disruptions beyond our control.

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9. Privacy

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Your use of the Site is also governed by our [Privacy Policy] which explains how we collect and use your data.

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10. Changes to These Terms

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We may revise these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes means you accept the revised Terms.

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11. Governing Law

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These Terms are governed by the laws of the state of [Insert State], without regard to conflict of law principles.

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12. Service Warranty

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We stand behind the quality of our work. All services are backed by a 30-day workmanship warranty. If you are not satisfied, please contact us and we will make it right. Warranty does not cover materials or damage due to misuse, accidents, or unauthorized repairs.

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13. Dispute Resolution

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In the event of a dispute, you agree to first attempt to resolve the issue with us informally by contacting customer support. If a resolution cannot be reached, both parties agree to resolve any disputes through binding arbitration in the state of South Carolina, rather than in court. You waive the right to participate in class action lawsuits.

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14. Contact Us

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For questions or concerns about these Terms, please contact us at:
📧 Email: info@perennialhomemaintenance.com

📞 Phone: (864)-532-5365