Frequently Asked Questions
Your trusted subscription home maintenance and handyman service.
1. What types of home maintenance subscription plans do you offer?
We provide flexible home maintenance plans including monthly, quarterly, semi-annual, annual, and as-needed service options tailored to your home's needs.
2. What services are included in regular residential home maintenance?
Our routine home care covers HVAC filter replacement, plumbing inspections, electrical safety checks, appliance upkeep, minor repairs, and general handyman services.
3. Can I schedule home maintenance visits based on my availability?
Yes, we customize scheduling to fit your lifestyle and your home's specific maintenance requirements.
4. What is the concierge service for specialty home repairs?
Our concierge service arranges and manages licensed contractors for major repairs like electrical, plumbing, HVAC, and roofing, saving you the hassle of coordinating multiple providers.
5. Do you provide emergency home repair services?
Yes, we offer prompt emergency and as-needed home repair services to keep your home safe and functioning.
6. How do you select and vet specialty contractors?
We carefully vet all contractors for licensing, insurance, reputation, and quality workmanship before partnering with them.
7. Can I customize my home maintenance plan to fit my needs?
Absolutely! We work closely with you to design a plan tailored to your home’s condition and your preferences.
8. How do I sign up for Perennial Home Maintenance’s subscription service?
Sign up easily by contacting us via phone or through our website. We’ll guide you through selecting the perfect plan
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9. What areas do you serve for home maintenance and repairs?
Currently, we serve homeowners in [Your City/Region], with plans to expand our coverage.
10. How will I be notified about appointments and service updates?
We provide updates and appointment reminders via phone, email, or text—whichever you prefer.
11. Can I request additional handyman services outside my subscription plan?
Yes, additional services can be added as a la carte options anytime.
12. What is your cancellation and rescheduling policy?
Please provide at least 24 hours’ notice for cancellations or rescheduling to help us manage our schedule effectively.
13. How is pricing determined for your home maintenance plans?
Pricing depends on the frequency and scope of your chosen plan. We offer clear, upfront pricing with no hidden fees.
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14. What payment methods are accepted?
We accept all major credit cards, electronic payments, and offer invoicing for subscription plans.
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15. Will I have the same technician for each visit?
We aim to provide consistent service by assigning dedicated technicians familiar with your home whenever possible.
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16. Do you provide seasonal home maintenance services?
Yes, our plans include seasonal tasks like winterizing, gutter cleaning, and HVAC tune-ups.
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17. Do you provide detailed maintenance reports?
Yes, after each visit you will receive a report detailing the work performed and any recommended future maintenance.
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18. What if I’m unsatisfied with a service?
Your satisfaction is our priority. Contact us immediately and we will work to resolve any issues promptly.
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19. What makes Perennial Home Maintenance unique?
We offer a comprehensive subscription service combining regular maintenance, repairs, and concierge coordination of specialty contractors—all with a white glove approach designed to protect and enhance your home’s value.